Privacy treatment

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RP Optix is ​​a trademark of Robell snc for which the said company is responsible for data processing and elects the data controller of the said company and undertakes to comply with the privacy legislation (Law 31 December 1996, n.675) and updated pursuant to Legislative Decree 30 June 2003 n. 196 and of the European Regulation n. 679 of 25/05/2016 (GDPR).

Sensitive data received from the customer will not be disclosed to third parties, or used for purposes other than those necessary to fulfill the order or required by law.

The personal data, processed by us with computer methods, are collected on servers for exclusive use and downloaded at the registered office to fulfill the obligations imposed by law, regulations, community legislation and to manage the relationships between each phase (pre- contractual, contractual, litigation, etc.) and for the time necessary for the execution of the contract or for the fulfillment of legal obligations. Said data will not be used or communicated to third parties for commercial purposes. The customer can exercise his rights, recognized by art. 7 of Legislative Decree 196/2003 and by art. 15-22 Reg. 679/2016, at any time, by writing by PEC or by registered letter with return receipt as specified below in the point "REQUESTS TO THE DATA CONTROLLER".

According to the new legislation, the customer has the right to obtain at any time confirmation of the existence or otherwise of the data from Robell snc, to know its content and origin, to verify its accuracy or request its integration or updating. , or the rectification or cancellation, to obtain the limitation, the portability of the data, as well as to oppose the processing for legitimate reasons, by sending a request to Robell snc as described above.

Furthermore, Robell snc undertakes, only with its specific and distinct consent (Article 7 of the GDPR), to send via e-mail, via the newsletter service, commercial communications and / or advertising material on products or services offered by the Data Controller and / or to detect the degree of satisfaction with the quality of services.

The data will be processed, also through the creation and management of a central archive, with paper, computer and telematic supports to which specialized personnel authorized by the Data Controller has access.

The conservation of the documents is carried out for the duration of ten years, provided for by the Civil Code, unless before this term, you cease to use our services or cease the activity, in which case it will be your concern to request the paper documentation and the possible cancellation of the documents themselves from our computer archive, specifying that, even in the absence of this request, your data will be subject to "block" with the suspension of any treatment. These data are deleted by us when the deadline for checking and / or ascertaining the declarations or complaints to which they refer has been prescribed by law.

The provision of data processed for the aforementioned purposes is mandatory, as

necessary for the fulfillment of the related obligations. The refusal, expressed with communication by the Customer, to provide data for the aforementioned purpose of order fulfillment and will make it impossible for the Owner to follow up on the contract and carry out the activities instrumental to achieving the purposes.

In any case, the Customer may object to the receipt of commercial communications at any time even if he has given consent.

With the express and specific consent, acceptance of the conditions of sale and finalization of the order at Robell snc, the Customer gives the Data Controller who can process your Data for automated decision-making processes (Customer profiling). In particular to customer profiling through third-party cookies.

Profiling takes place through Google Analytics, a third-party cookie that provides an anonymous and aggregate analysis of behaviors (such as, for example, amount spent,

shopping frequency, cart value) of surfers on the site itself: for more information on how Google Analytics works, you can consult the Google information.


The Data Controller elected by the company Robell snc is the director of that company. Any request in this regard can be sent by registered letter with return receipt addressed to:


Viale Brianza 23

23899 Robbiate (LC)

telephone: 3806851390

Or by PEC at the address:

In any case, the prohibition on communicating or disseminating your personal data to subjects not necessary for the performance of the services or products requested by you remains valid.

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